How to Submit A Support Request

Need help from the North & Ink team? We're here to assist. Choose the support method that works best for you, and we'll ensure your request reaches the right team member as quickly as possible.

Option 1: Email Us#

Send your request to:

📧 hello@northandink.com

When contacting us by email, please include:

• Your name and company
• A brief description of the issue or request
• Any relevant links, screenshots, or attachments
• The preferred outcome or action required

Option 2: Live Chat#

Visit www.northandink.com and use the live chat feature to speak directly with a member of our team.

Live chat is ideal for:

• Quick questions
• Project updates
• Basic support requests
• General enquiries

Option 3: Contact Form#

Complete the online contact form available on our Contact Us page:

🌐 www.northandink.com/contact

Please provide as much detail as possible to help us resolve your request efficiently.

Option 4: Phone Support#

You can also contact us by phone for urgent matters or if you'd prefer to speak with someone directly.

📞 Phone: 0330 043 4178

Tips for Faster Support#

To help us respond more quickly, please include:

• A clear description of the issue
• Relevant project or account details
• Screenshots or examples where applicable
• Any deadlines or time-sensitive requirements

What Happens Next?#

Once we receive your request, we'll:

1. Review your enquiry.
2. Assign it to the appropriate team member.
3. Contact you if we need any additional information.
4. Work with you to resolve the issue or complete your request.

Thank you for choosing North & Ink. We're committed to providing responsive, reliable support whenever you need us.