Shipping policy

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Last Updated: July 2026

North & Ink Creative Design Shipping Policy

At North & Ink Creative Design, all products are made to order through our trusted print-on-demand production partners. This allows us to offer high-quality custom products while reducing waste and maintaining sustainable business practices.

Processing Times

All orders are produced specifically for each customer once an order has been placed.

Production time typically takes 2-7 business days.
During busy periods, holidays, or promotional events, production may take longer.
Once your order has been produced and shipped, you will receive a shipping confirmation email where available.

Shipping Locations

We primarily ship to customers within the United Kingdom.

We may offer international shipping on selected products and destinations. Shipping availability and costs will be displayed at checkout.

Shipping Providers

We work with a network of third-party print-on-demand manufacturers and shipping carriers to fulfill and deliver orders.

Depending on the product and destination, deliveries may be handled by:

Royal Mail
Evri
DPD
DHL
UPS
Other local or international courier partners

The shipping provider used may vary based on product type, production location, and delivery address.

Estimated Delivery Times

After production is complete, estimated delivery times are:

United Kingdom

Standard Shipping: 2-5 business days

International Orders

Typically 5-15 business days depending on destination

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including weather conditions, customs processing, courier delays, and peak seasonal demand.

Multiple Shipments

If your order contains multiple products, they may be produced and shipped from different facilities. As a result:

Items may arrive separately.
You may receive multiple tracking numbers.
Delivery dates may vary between products.

Tracking Information

Tracking information will be provided whenever available through our production and shipping partners.

Some shipping methods may not include full end-to-end tracking.

Incorrect Addresses

Customers are responsible for ensuring their shipping address is correct at the time of purchase.

If an incorrect address is provided:

We cannot guarantee that changes can be made after an order enters production.
Additional shipping charges may apply if an order must be resent.

Lost, Delayed, or Damaged Orders

If your order arrives damaged, is significantly delayed, or appears to be lost in transit, please contact us within 14 days of the expected delivery date.

Please include: